Reviews from our customers
See how we take care of our customers' experience with reliability, top quality and more
Bluewater bathrooms have done a superb job, all the planning, picking colours, work tops,tiles and even the flooring, have all been put together to make one beautiful kitchen. The other things that you don't have to worry about are the electrians, plumbers, plasters, fitters all come in with the price. Then take all the rubbish away and make sure everything is how you wanted your kitchen to be like. All the gentleman who came to do there certain jobs were fantastic, they turned up at the time that was stated and worked very thoroughly, they were very pleasant, knew what they were doing and you could have a bit of a laugh with them as well. All in all I am very satisfied customer who would recommend Bluewater to anybody who would like a new kitchen
~ Elaine W
Bluewater provided us with a personalised design and fitting experience that ran smoothly from start to finish. We are very pleased with the end result. The experience could have been quite stressful, however their superb customer support and the concise and hands on design process, for which we were fully involved, meant the whole experience went very well and we were clear about expectations. The varied skilled workmen involved in the installation were sensitive to our needs, friendly and courteous and hard working. They constantly checked that we were happy with progress and responsive to alterations that we requested. The project essentially kept on target and the end product is a new kitchen and dining area for which we are proud to show off to family and friends.
~ PeterandWendy T
Darren has done a fantastic job on my once awful bathroom it now looks beautiful and stylish and I can't stop looking at it so thank you very much.
Darren was friendly and had an extremely good work ethics was on time and explained each day what was going to happen which made us feel involved.
Mark my project manager was very helpful when we were choosing what we wanted and it was great that he could show us on the computer what the bathroom would look like . He answered any questions we had promptly, he was easy to talk to and friendly and polite, he makes a good cup of tea too lol 😆
Wouldn't hesitate to recommend Bluewater bathrooms they are great at what they do.
We are 100%over the moon with our new gorgeous bathroom so thanks again for all your hard work i love it 🥰
~ Jackie R
After having used Bluewater last year having a bathroom refitted I was very pleased with the result, which made them my first port of call for a quote for a new kitchen this year. Paul, Project manager, came to measure and assess what I needed. He then came up with a few designs which we discussed at length and decided which one to run with. A date was set for the start. Everything happened on time, from delivery to finish. Shaun, the kitchen fitter, was prompt every day and a tidy, professional tradesman. A couple of small problems arose, which were dealt with promptly and efficiently. All involved, plumbers, plasterer and electricians were all very friendly and efficient. I would definitely recommend Bluewater to anyone looking for a kitchen or bathroom.
L.Phillps.
~ Lesley P
We are very pleased indeed with our new kitchen which has been supplied and fitted by Bluewater. Dominic who was the Project Leader was a fantastic help with the design and helped us choose the most modern and upto date appliances, lighting, taps and all the matching sundry items. Dominic was made fully aware of our budget at the start so we had to be creative to achieve this goal and with some minor tweaking this was achieved.
Sean the fitter was fantastic a true craftsman and we cannot praise him enough for the quality of his workmanship. He always kept us informed of what daily progress he was intending to make and we had plenty dialogue with certain bits of the fit.
He made sure that before leaving site the kitchen area was left clear and tidy and was always punctual.
~ Paul G
We are absolutely thrilled with the results of our new bathroom from BlueWater. From the first time we walked into the beautiful showroom we were filled with confidence in the team and amazing choice of products.
Mark designed our new bathroom and the attention to detail was superb. He listened to our requirements and helped us to choose products and make best use of the space. At the outset he said that our new bathroom would be 'turn key' and he was true to his word!
Darren, our fitter, was amazing! He was punctual, organised, incredibly tidy and again his attention to detail and quality of workmanship was outstanding. A really super chap! He left us with our dream bathroom.
Thank you to Mark, Darren and the rest of the team at Blue Water. Worth every penny!
~ Andrew B
Full bathroom installation (shower, bath, WC, sink, cabinet, radiator wall & floor tiling) . Excellent from start to finish. Listened to what we wanted and came up with good design solutions. Good choice of fixtures, fittings, furniture etc. Guided us through choosing the various items and finishes with no pressure and good advice. Ian Dawson managed the project very well, always keeping us informed. Tommy installed the bathroom to a very high standard - fantastic attention to detail and obviously someone who takes real pride in his work. Very clean and tidy worker. He also kept us informed of progress and checked we were happy with the work at each stage. Installation was completed within the timescale quoted. Would definately recommend Bluewater, high quality and good value.
~ Jason H
We commissioned Bluewater to completely refurbish the kitchen and bathroom for a bungalow we bought before we moved in. We were highly impressed with every part of the service we received, from getting design ideas and vastly improving our initial proposals to drawing up detailed plans and taking the whole project through to finishing. We had to wait some time to get the rooms fitted but they have a trusted band of tradesmen they use who understandably get booked up. The whole project was managed very efficiently and everyone turned up on time. The finished job looks great and the quality of the fitting cannot be faulted. Not a cheap option but worth every penny to get a quality job done from start to finish.
~ Robert H
We couldn’t be happier with our new bathroom from Blue Water Bathrooms! From start to finish, the whole experience has been fantastic.
A special mention to Mark, the designer, who really listened to all our ideas and helped bring them to life. He got the design absolutely perfect and made sure everything was exactly what we wanted.
Luke, the bathroom fitter, was also brilliant. His attention to detail was amazing, and the quality of his work really shows. He took so much care to make sure everything was finished to the highest standard.
We would 100% recommend Blue Water Bathrooms to anyone looking for a new bathroom. Fantastic service, brilliant team and a beautiful end result. We would definitely use them again!
~ Laura G
Google didn't like my initial review and removed it as they believed it to be fake, so I'm re-writing it. I'll try to make it sound less fake! 😂
Bluewater fitted our bathroom suite in 2024 and we were really pleased with both the planning and implementation process.
We had Luke fit the bathroom and he single handedly took the old bathroom apart and built the new one within 4.5 days. We loved his attention to detail, and if he didn't feel something was quite right, he felt we shouldn't have to accept it either!
Luke was always on time, worked incredibly hard and tidied up after himself. He always ensured we were happy with how things were at the end of the day. After the fitting was completed, we had a follow up call with Dominic just to check all was ok.
I can highly recommend Bluewater bathrooms.
~ Adrian H
Great experience from initial enquiry to completion. We have had two bathrooms completed by Bluewater now and the service was outstanding. We were given clear pricing and payment schedules early on which was really helpful. There was no hard selling to get the most expensive fixtures, all options and prices were explained at the showroom when choosing fixtures and fittings, and a range of choices were discussed. Adrian was out point of contact and project managed from initial measure up to showroom visit to completion, and was available for any queries during the process. Andy completed both bathrooms to an exceptionally high standard. He was incredibly professional and explained what he was doing each day and estimated completion etc. The whole process was very smooth and hassle free. I would highly recommend Bluewater Bathrooms.
~ Deirdre S
Having moved into our new home in December we wanted to add kitchen units and completely redesign a very sparse utility room. Dominic got to work on the design and has totally transformed the two rooms. He also sourced and installed an integrated washing machine within days of us placing the order. Everything was delivered as promised on the Friday before the fitting and Matt arrived bright and early on the Monday to begin 5 days of fitting. Matt could not have been more friendly, helpful and professional. Nothing was too much trouble and the quality of the work is outstanding. Thank you Bluewater for a great job. I have already recommended you to our new neighbours who have just moved in!
~ Richard C
Fantastic company with excellent service! We had our bathroom redone which included completely stripping it back to brick and moving our internal soil stack to outside. We had one contact throughout the process, Adrian, who was extremely helpful from our initial consultation through to completion of the works. Our fitter, Mark, completed a beautiful renovation, including small details that provide a very professional finish (ie, some of the pipe work had to be boxed in rather than run under the floor boards. The box was tiled to match the rest of the room....a MUCH better look than what we inherited!). Cannot recommend this company enough (have already told three friends who are thinking of getting renovations done).
~ Rachel D
Bluewater Bathroom and Kitchens are fantastic. I cannot praise them enough. I was put in situation where I had to turn a property around in two months as a tenant left unexpectedly. I have recently purchased a bathroom, kitchen and a huge fitted wardrobe in the property from them and am delighted with them! It is wonderful that you can do all three rooms in one hit! Their customer service is friendly, knowledgable and professional. They were really helpful from start to finish! Their products have helped to add a significant amount of money to the property which I am delighted with. I couldn't have got everything done in time if it was not for them. I am already thinking I cannot wait to order my next kitchen and bathroom from them which has made me want to buy another property. If I do they will be my choice! 😀
~ Tricia S
We decided to have a new kitchen ours was looking old and very tired. So we went and had a look at Bluewater Bathrooms and Kitchens York. We met Dominic he was very helpful, going through all the design worktops, doors, cabinets, handles etc. He was very professional and went through every detail. We were told it would be a three week project.
The first to arrive was Sean the cabinet fitter he took out the old kitchen, followed by the electricians, plasters and plumbers. Sean returned the following week to fit the Kitchen and flooring. He was great very professional.There was no waiting about and everything went smoothly. We would recommend Bluewater Bathrooms and Kitchens York to anybody, first class job.
~ Richard K
My husband and myself are absolutely delighted with our new bathroom. The staff at Bluewater have been first class from start to finish, from Ian who we met initially who guided myself and my daughter through everything we needed without any pressure which was a bonus, he was great. The young man Ed who was in charge was brilliant, he was helped by Harry in the second week and they worked extremely hard, only stopping for a short lunch break and cleaning up every day when they had finished. We were so impressed by there workmabship, i cannot find a fault at all. My husband a well retired ex plumber who was very dubious at first has admitted they made an excellent job!!! Well done Bluewater, i cannot thank you enough.
Pam Fallon
~ Pamela F
Having had our new bathroom fitted last year by Bluewater, there was only one place we were going to go when we decided to replace our kitchen. From the first phone call to the end of the project, we cannot fault the professionalism, the quality of their products and the quality of their workmanship. Paul, our designer, gave us some excellent ideas and was happy to tweak these so that we got exactly what we wanted, which is my dream kitchen! All of the workmen turned up when they were supposed to, they were all very pleasant, polite and worked very hard to complete their part, so thanks to the electricians Mikey and Cam, the plasterer Shaun, the granite guys and a massive thank you to Matt who fitted the whole kitchen to the very high standard Bluewater provides. Before and after photos attached.
~ Lydia K
We bought a new kitchen from Bluewater just over a year ago and we could not be more pleased with everything. From the early design stage through to the installation the service was friendly, efficient and professional. Chris, the designer and project manager, was great to work with as were all the trades involved in the build. Nothing was ever too much trouble despite the fact it was quite a challenging project. The quality of the kitchen is everything we hoped for and, just less than a year after completion, the team was equally professional and efficient fixing a couple of minor snags.
I cannot recommend this company highly enough and am about to get my bathrooms replaced by them.
~ Diana G
Complete bathroom replacement, floor, walls, bath, etc etc. Mark was very friendly and helpful with the design stage. Helped us choose and arrange the items for the best look and practicality, not minding that we revisited the showroom more than once to make our minds up. No pressure or sales tactics, just helping us choose what suited us and our budget best. Tommy, the fitter, was friendly, a lovely chap, always on time and took great care with our house, cleaning up at the end of each day. He always explained and asked about fitments etc where required so we had things just as we wanted. All in all a top team to deal with, highly recommended!
~ Andy M
Brilliant service from start to finish. I would recommend anyone looking for a new kitchen to use Bluewater. Starting from going into the showroom to look for ideas where we spoke to Chris who then became our kitchen designer. He wasn't pushy but when we needed advice he was on hand. He then came out to advise us on our different options. He explained the different types of kitchens & appliances with a price range to suit us. He kept checking in with me thru the fitting to make sure everything was going ok. We had a plan of what was happening on each day & it was followed without any delay. A big shout out to the electricians, plasterers, plumber, floorer & Sean the joiner who fitted our kitchen. They are all perfectionists & to say we are happy with our new kitchen/diner is an understatement. Thank you Bluewater from a very happy customer 😊.
~ Mandy R
Bluewater have just completed an amazing transformation of our 25 year old bathroom. We have dealt with Mark Robinson (Contracts Manager) throughout the whole process. Our bathroom is not large but Mark’s design has made the room seem twice as big, Mark has exceptional knowledge and has been a delight to deal with , we enjoyed our meetings.Mark (another Mark) fitted the bathroom in a totally professional manner . The quality of his work is outstanding, nothing was too much trouble for him, a pleasure to have him in the house, probably one of the best tradesmen I have ever dealt with. In a nut shell, if you are considering a bathroom upgrade, just go to Bluewater, you won’t be disappointed.
~ William R
It was brilliantly easy to get our new bathroom through Bluewater. We visited the showroom in Clifton Moor to speak to Adrian and he arranged to measure up our bathroom in the next few days. We then received an approximate quote from him for a complete rip out and start again job. We then went back to the showroom to discuss with Adrian the details of our bathroom design and we could walk around the showroom and pick bits from all the displays, while he patiently looked at my bathroom Pinterest board to get an idea of what we wanted. A final quote was given there and then and we agreed dates for fitting. Luke did a fantastic job of fitting the bathroom and it looks beautiful. We all respected social distancing rules and despite obvious coronavirus delays, Bluewater did a great job and we couldn’t be happier with our new bathroom. Thanks again guys!
~ Bethany B
We cannot praise Bluewater enough for the superb guidance, service and after service provided throughout our kitchen design and installation project. In particular Dominic was very helpful and patient during the selection and design process, coordinating the plasterers and electricians and the main installation team, Liam and Paul, were fantastic from start to finish. Dominic was very responsive to our questions and dealt with any issues promptly, for example a kitchen unit door obviously damaged during transit, was replaced immediately. We have been very happy with Bluewater from start to finish and would not hesitate to use them for future home improvement projects.
~ Jon N
Chris & Dom have been fantastic in helping us from the design of our kitchen, considering all the details that would give us the ideal finish we wanted. They were so helpful and communicated all the details of the installation process throughout. Chris went out of his way to ensure we were satisfied with the service from Bluewater - He had great ideas on how to use the space in our kitchen and even chased up other tradespeople to ensure our renovation project stayed on track. Sean the fitter was reliable and did a brilliant job to ensure the highest quality finish! I would highly recommend to anyone looking for a new kitchen you will not be disappointed!
~ Naomi J
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